Select the most recent error log, select Error Details, and copy and paste them in your message to Support.Is it possible that I somehow created both a regular Azure VM and a Windows Virtual Desktop of the same name? Open Event Viewer, then select Applications and Service Logs > Microsoft > Windows > AAD > Operational. To get this, open Windows Search and search for the Event Viewer app. The correlation ID of your sign-in request. Take a screenshot of that and include in the email instead.) (If you aren’t able to sign in, you’ll see an error message. After signing in, open Settings, take a screenshot, and include it in the email you send Support. To take the screenshot, try to sign in to To Do anywhere but on Windows. If none of these steps solve the situation, contact Support at sure to include:Ī screenshot of the error message you saw when trying to sign in to To Do on Windows.Ī screenshot showing you were (or weren't) able to sign in to To Do on the web, on Mac, or on iOS or Android. Open the Microsoft store app, reinstall To Do, and try to sign back in. Once they’re finished, restart your device. If there are any updates pending, make them. Open Settings > Update & Security > Windows Update > Check for updates. (If they’re not, stop and contact support - this might be a sync issue.) Once you confirm that they're up to date: Sign in to Microsoft To Do on the web and make sure that your lists and tasks are up to date. Select your account, then select Disconnect > Yes > Disconnect. On your Windows 10 PC, navigate to Settings > Accounts > Access work or school. Restart your device, then try to sign back in to To Do.ĭisconnect and reconnect your account on Windows (this won’t affect your saved lists and tasks):
If you're seeing recurring sign-in errors in To Do on Windows, try these steps to resolve things.
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